OFFICIAL CAMPAIGN FILE
NHTSA campaign 20V485000
NHTSA campaign 20V485000 covers 13 published year-and-model reports from 1 makes in this index and lists 1,715 potentially affected units campaign-wide. VIN eligibility must be checked separately.
Report received August 14, 2020 · Snapshot September 21, 2026
01 / DEFECT RECORD
What NHTSA campaign 20V485000 says
Defect summary
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Custom Chassis XCL, XCP, XCR and XCS and 2015-2019 Custom Chassis XCM vehicles. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays.".
Consequence summary
Glare can reduce the driver's visibility of the road, thus increasing the risk of a crash.
02 / CORRECTIVE ACTION
Remedy for NHTSA campaign 20V485000
DTNA will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began on April 1, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-859.
- Owner notification
- April 1, 2021
- Filing manufacturer
- Daimler Trucks North America LLC
- Component groups
- ELECTRICAL SYSTEM
03 / PUBLISHED VEHICLES