OFFICIAL CAMPAIGN FILE
NHTSA campaign 20V358000
NHTSA campaign 20V358000 covers 10 published year-and-model reports from 3 makes in this index and lists 392 potentially affected units campaign-wide. VIN eligibility must be checked separately.
Report received June 16, 2020 · Snapshot September 21, 2026
01 / DEFECT RECORD
What NHTSA campaign 20V358000 says
Defect summary
Forest River, Inc. (Forest River) is recalling certain 2020-2021 Coachmen Galleria and PRISM, Forest River Forester, Battisti and Sunseeker and Dynamax Isata recreational vehicles built on Sprinter chassis with automatic transmission. The operator's manual does not correctly specify certain conditions under which the automatic parking function ("Auto-P") operates.
Consequence summary
If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
02 / CORRECTIVE ACTION
Remedy for NHTSA campaign 20V358000
Forest River will notify owners, and Mercedes-Benz dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began June 25, 2020. Owners may contact Forest River customer service at 1-800-348-7440 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online through Mercedes-Benz, free of charge.
- Owner notification
- June 25, 2020
- Filing manufacturer
- Forest River, Inc.
- Component groups
- EQUIPMENT
03 / PUBLISHED VEHICLES