OFFICIAL CAMPAIGN FILE

NHTSA campaign 20V331000

NHTSA campaign 20V331000 covers 23 published year-and-model reports from 2 makes in this index and lists 2,147,323 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received June 8, 2020 · Snapshot September 21, 2026

01 / DEFECT RECORD

What NHTSA campaign 20V331000 says

NHTSA campaign 20V331000 identifies LATCHES/LOCKS/LINKAGES and states that A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Defect summary

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Consequence summary

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 20V331000

For NHTSA campaign 20V331000, the filed corrective action says: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

Owner notification: July 27, 2020
Filing manufacturer: Ford Motor Company
Component groups: LATCHES/LOCKS/LINKAGES

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 20V331000

RecallRoad links 23 year-and-model reports associated with NHTSA campaign 20V331000; the list reflects published source rows, not individual VIN coverage.