OFFICIAL CAMPAIGN FILE

NHTSA campaign 20V308000

NHTSA campaign 20V308000 covers 13 published year-and-model reports from 2 makes in this index and lists 566 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received May 27, 2020 · Snapshot September 21, 2026

01 / DEFECT RECORD

What NHTSA campaign 20V308000 says

NHTSA campaign 20V308000 identifies EQUIPMENT, POWER TRAIN and states that If a customer were to rely on the Auto-P function as described in the Operator's Manual, the possibility of a vehicle rollaway or unintended vehicle movement cannot be ruled out which could increase the risk of a crash.

Defect summary

Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes-Benz Sprinter chassis [platform 907 (VS30)] equipped with automatic transmissions. The owner's manual does not correctly specify the certain conditions under which the automatic parking function (Auto-P) operates.

Consequence summary

If a customer were to rely on the Auto-P function as described in the Operator's Manual, the possibility of a vehicle rollaway or unintended vehicle movement cannot be ruled out which could increase the risk of a crash.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 20V308000

For NHTSA campaign 20V308000, the filed corrective action says: TMC will notify owners, and a Mercedes Benz dealer will supplement the Operator's Manual with a correct description of the Auto-P function equipped in the vehicle. This recall began June 25, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000190.

TMC will notify owners, and a Mercedes Benz dealer will supplement the Operator's Manual with a correct description of the Auto-P function equipped in the vehicle. This recall began June 25, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000190.

Owner notification: June 25, 2020
Filing manufacturer: Thor Motor Coach
Component groups: EQUIPMENT, POWER TRAIN

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 20V308000

RecallRoad links 13 year-and-model reports associated with NHTSA campaign 20V308000; the list reflects published source rows, not individual VIN coverage.