OFFICIAL CAMPAIGN FILE

NHTSA campaign 20V252000

NHTSA campaign 20V252000 covers 11 published year-and-model reports from 1 makes in this index and lists 7,979 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received May 5, 2020 · Snapshot September 21, 2026

01 / DEFECT RECORD

What NHTSA campaign 20V252000 says

NHTSA campaign 20V252000 identifies EQUIPMENT, STRUCTURE and states that Small lettering may be difficult for occupants to read, delaying the reaction time to open the exit, increasing the risk of injury.

Defect summary

Daimler Trucks North America, LLC (DTNA) is recalling certain 2010-2020 Thomas Built Buses Saf-T-Liner HDX school buses. The lettering on the instruction label for the rear emergency exit window may be too small. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release.".

Consequence summary

Small lettering may be difficult for occupants to read, delaying the reaction time to open the exit, increasing the risk of injury.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 20V252000

For NHTSA campaign 20V252000, the filed corrective action says: DTNA will notify owners and mail a new label to attach to the exit window by first class mail, free of charge. DTNA issued owners an interim notification on June 17, 2020. The recall began September 10, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-849.

DTNA will notify owners and mail a new label to attach to the exit window by first class mail, free of charge. DTNA issued owners an interim notification on June 17, 2020. The recall began September 10, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-849.

Owner notification: September 10, 2020
Filing manufacturer: Daimler Trucks North America LLC
Component groups: EQUIPMENT, STRUCTURE

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 20V252000

RecallRoad links 11 year-and-model reports associated with NHTSA campaign 20V252000; the list reflects published source rows, not individual VIN coverage.