OFFICIAL CAMPAIGN FILE
NHTSA campaign 20V144000
NHTSA campaign 20V144000 covers 15 published year-and-model reports from 1 makes in this index and lists 121,605 potentially affected units campaign-wide. VIN eligibility must be checked separately.
Report received March 12, 2020 · Snapshot September 21, 2026
01 / DEFECT RECORD
What NHTSA campaign 20V144000 says
Defect summary
Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
Consequence summary
If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
02 / CORRECTIVE ACTION
Remedy for NHTSA campaign 20V144000
Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
- Owner notification
- April 9, 2020
- Filing manufacturer
- Volvo Car USA LLC
- Component groups
- FORWARD COLLISION AVOIDANCE
03 / PUBLISHED VEHICLES