OFFICIAL CAMPAIGN FILE

NHTSA campaign 20V072000

NHTSA campaign 20V072000 covers 17 published year-and-model reports from 2 makes in this index and lists 211,207 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received February 10, 2020 · Snapshot September 21, 2026

01 / DEFECT RECORD

What NHTSA campaign 20V072000 says

NHTSA campaign 20V072000 identifies SUSPENSION and states that A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Defect summary

Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

Consequence summary

A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 20V072000

For NHTSA campaign 20V072000, the filed corrective action says: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

Owner notification: October 28, 2020
Filing manufacturer: Ford Motor Company
Component groups: SUSPENSION

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 20V072000

RecallRoad links 17 year-and-model reports associated with NHTSA campaign 20V072000; the list reflects published source rows, not individual VIN coverage.