OFFICIAL CAMPAIGN FILE

NHTSA campaign 20V068000

NHTSA campaign 20V068000 covers 11 published year-and-model reports from 1 makes in this index and lists 239 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received February 7, 2020 · Snapshot September 21, 2026

01 / DEFECT RECORD

What NHTSA campaign 20V068000 says

NHTSA campaign 20V068000 identifies COMMUNICATION and states that An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Defect summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC, GLC300, GLC300 4MATIC, GLC63 AMG Coupe 4MATIC, AMG GT63 4-Door 4MATIC, and AMG GT63S 4-Door 4MATIC vehicles. An electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location.

Consequence summary

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 20V068000

For NHTSA campaign 20V068000, the filed corrective action says: MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.

MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.

Owner notification: April 14, 2020
Filing manufacturer: Mercedes-Benz USA, LLC.
Component groups: COMMUNICATION

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 20V068000

RecallRoad links 11 year-and-model reports associated with NHTSA campaign 20V068000; the list reflects published source rows, not individual VIN coverage.