OFFICIAL CAMPAIGN FILE

NHTSA campaign 20V025000

NHTSA campaign 20V025000 covers 11 published year-and-model reports from 2 makes in this index and lists 1,138 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received January 17, 2020 · Snapshot September 21, 2026

01 / DEFECT RECORD

What NHTSA campaign 20V025000 says

NHTSA campaign 20V025000 identifies SEAT BELTS and states that In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.

Defect summary

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.

Consequence summary

In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 20V025000

For NHTSA campaign 20V025000, the filed corrective action says: Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V2001.

Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V2001.

Owner notification: February 20, 2020
Filing manufacturer: Isuzu Technical Center of America, Inc.
Component groups: SEAT BELTS

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 20V025000

RecallRoad links 11 year-and-model reports associated with NHTSA campaign 20V025000; the list reflects published source rows, not individual VIN coverage.