OFFICIAL CAMPAIGN FILE
NHTSA campaign 19V918000
NHTSA campaign 19V918000 covers 74 published year-and-model reports from 2 makes in this index and lists 747,928 potentially affected units campaign-wide. VIN eligibility must be checked separately.
Report received December 20, 2019 · Snapshot September 21, 2026
01 / DEFECT RECORD
What NHTSA campaign 19V918000 says
Defect summary
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf.
Consequence summary
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
02 / CORRECTIVE ACTION
Remedy for NHTSA campaign 19V918000
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
- Owner notification
- July 10, 2020
- Filing manufacturer
- Mercedes-Benz USA, LLC.
- Component groups
- VISIBILITY
03 / PUBLISHED VEHICLES