OFFICIAL CAMPAIGN FILE
NHTSA campaign 19V714000
NHTSA campaign 19V714000 covers 16 published year-and-model reports from 1 makes in this index and lists 101 potentially affected units campaign-wide. VIN eligibility must be checked separately.
Report received October 8, 2019 · Snapshot September 21, 2026
01 / DEFECT RECORD
What NHTSA campaign 19V714000 says
Defect summary
Thor Motor Coach (TMC) is recalling certain 2014 Tuscany 36M, 40E, 2015 Citation 24SL, Siesta 24SL, Axis 25.1 and Vegas 25.1, 2016 Four Winds 31E, 31W, 35SF, Chateau 31E, 31W, Synergy SD24, Citation 24SL, 24SS and Siesta 24SL, 24SS, 2017 Four Winds 31E, 31W, Chateau 31E, 35SD, Citation 24SS and Siesta 24SS, 2018 Citation 24SS and Siesta 24SS, 2019 Quantum CR24, Four Winds 24BL, Citation 24MB and Siesta 24MB and 2020 Quantum CR24, Citation 24MB, Siesta 24MB, Chateau 24BL and Synergy 24MB vehicles. The Occupant and Cargo Carrying Capacity (OCCC) label has the incorrect carrying capacity listed, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars.".
Consequence summary
An inadvertently overloaded motorhome due to an incorrect carrying capacity can increase the risk of a crash.
02 / CORRECTIVE ACTION
Remedy for NHTSA campaign 19V714000
TMC will notify owners, and dealers will issue new OCCC labels with correct seating positions and weight calculations, free of charge. The recall began November 21, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000176.
- Owner notification
- November 21, 2019
- Filing manufacturer
- Thor Motor Coach
- Component groups
- EQUIPMENT
03 / PUBLISHED VEHICLES