OFFICIAL CAMPAIGN FILE
NHTSA campaign 19V401000
NHTSA campaign 19V401000 covers 10 published year-and-model reports from 1 makes in this index and lists 22 potentially affected units campaign-wide. VIN eligibility must be checked separately.
Report received May 29, 2019 · Snapshot September 21, 2026
01 / DEFECT RECORD
What NHTSA campaign 19V401000 says
Defect summary
VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
Consequence summary
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
02 / CORRECTIVE ACTION
Remedy for NHTSA campaign 19V401000
VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.
- Owner notification
- May 9, 2019
- Filing manufacturer
- VCI Emergency Vehicle Specialists
- Component groups
- EQUIPMENT
03 / PUBLISHED VEHICLES