OFFICIAL CAMPAIGN FILE

NHTSA campaign 19V102000

NHTSA campaign 19V102000 covers 15 published year-and-model reports from 1 makes in this index and lists 73 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received February 15, 2019 · Snapshot September 21, 2026

01 / DEFECT RECORD

What NHTSA campaign 19V102000 says

NHTSA campaign 19V102000 identifies EQUIPMENT ADAPTIVE/MOBILITY and states that If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Defect summary

Eldorado National- Kansas (Eldorado) is recalling certain 2012-2018 Goshen Impulse, GCII, and Pacer shuttle buses equipped with Ricon S-Series and K-Series Wheelchair lifts, models K200, K201, K550, K551, S200, S550, S551. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems.".

Consequence summary

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 19V102000

For NHTSA campaign 19V102000, the filed corrective action says: Eldorado will notify owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began March 29, 2019. Owners may contact Ricon customer service at 1-800-322-2884.

Eldorado will notify owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began March 29, 2019. Owners may contact Ricon customer service at 1-800-322-2884.

Owner notification: March 29, 2019
Filing manufacturer: Eldorado National-Kansas
Component groups: EQUIPMENT ADAPTIVE/MOBILITY

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 19V102000

RecallRoad links 15 year-and-model reports associated with NHTSA campaign 19V102000; the list reflects published source rows, not individual VIN coverage.