OFFICIAL CAMPAIGN FILE
NHTSA campaign 18V800000
NHTSA campaign 18V800000 covers 15 published year-and-model reports from 1 makes in this index and lists 17,548 potentially affected units campaign-wide. VIN eligibility must be checked separately.
Report received November 13, 2018 · Snapshot September 21, 2026
01 / DEFECT RECORD
What NHTSA campaign 18V800000 says
Defect summary
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
Consequence summary
If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
02 / CORRECTIVE ACTION
Remedy for NHTSA campaign 18V800000
Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
- Owner notification
- December 26, 2018
- Filing manufacturer
- Volvo Car USA LLC
- Component groups
- ELECTRICAL SYSTEM
03 / PUBLISHED VEHICLES