OFFICIAL CAMPAIGN FILE

NHTSA campaign 17V241000

NHTSA campaign 17V241000 covers 14 published year-and-model reports from 1 makes in this index and lists 58,323 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received April 11, 2017 · Snapshot September 21, 2026

01 / DEFECT RECORD

What NHTSA campaign 17V241000 says

NHTSA campaign 17V241000 identifies STEERING and states that If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.

Defect summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.

Consequence summary

If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 17V241000

For NHTSA campaign 17V241000, the filed corrective action says: MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.

MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.

Owner notification: September 29, 2017
Filing manufacturer: Mercedes-Benz USA, LLC.
Component groups: STEERING

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 17V241000

RecallRoad links 14 year-and-model reports associated with NHTSA campaign 17V241000; the list reflects published source rows, not individual VIN coverage.