OFFICIAL CAMPAIGN FILE
NHTSA campaign 16V502000
NHTSA campaign 16V502000 covers 19 published year-and-model reports from 3 makes in this index and lists 8,367 potentially affected units campaign-wide. VIN eligibility must be checked separately.
Report received July 5, 2016 · Snapshot September 21, 2026
01 / DEFECT RECORD
What NHTSA campaign 16V502000 says
Defect summary
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention.".
Consequence summary
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
02 / CORRECTIVE ACTION
Remedy for NHTSA campaign 16V502000
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
- Owner notification
- October 14, 2016
- Filing manufacturer
- General Motors LLC
- Component groups
- ELECTRICAL SYSTEM, POWER TRAIN
03 / PUBLISHED VEHICLES