OFFICIAL CAMPAIGN FILE

NHTSA campaign 15V763000

NHTSA campaign 15V763000 covers 18 published year-and-model reports from 1 makes in this index and lists 285 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received November 17, 2015 · Snapshot September 21, 2026

01 / DEFECT RECORD

What NHTSA campaign 15V763000 says

NHTSA campaign 15V763000 identifies EQUIPMENT ADAPTIVE/MOBILITY and states that If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Defect summary

Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Consequence summary

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 15V763000

For NHTSA campaign 15V763000, the filed corrective action says: Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.

Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.

Owner notification: November 13, 2015
Filing manufacturer: Mobility Specialists, Inc.
Component groups: EQUIPMENT ADAPTIVE/MOBILITY

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 15V763000

RecallRoad links 18 year-and-model reports associated with NHTSA campaign 15V763000; the list reflects published source rows, not individual VIN coverage.