OFFICIAL CAMPAIGN FILE

NHTSA campaign 15V415000

NHTSA campaign 15V415000 covers 17 published year-and-model reports from 4 makes in this index and lists 691,144 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received June 30, 2015 · Snapshot September 21, 2026

01 / DEFECT RECORD

What NHTSA campaign 15V415000 says

NHTSA campaign 15V415000 identifies STRUCTURE and states that If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

Defect summary

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

Consequence summary

If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 15V415000

For NHTSA campaign 15V415000, the filed corrective action says: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.

GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.

Owner notification: November 15, 2016
Filing manufacturer: General Motors LLC
Component groups: STRUCTURE

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 15V415000

RecallRoad links 17 year-and-model reports associated with NHTSA campaign 15V415000; the list reflects published source rows, not individual VIN coverage.