OFFICIAL CAMPAIGN FILE

NHTSA campaign 14V827000

NHTSA campaign 14V827000 covers 16 published year-and-model reports from 3 makes in this index and lists 84,192 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received December 30, 2014 · Snapshot September 21, 2026

01 / DEFECT RECORD

What NHTSA campaign 14V827000 says

NHTSA campaign 14V827000 identifies ELECTRICAL SYSTEM and states that If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.

Defect summary

General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.

Consequence summary

If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 14V827000

For NHTSA campaign 14V827000, the filed corrective action says: GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.

GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.

Owner notification: February 12, 2015
Filing manufacturer: General Motors LLC
Component groups: ELECTRICAL SYSTEM

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 14V827000

RecallRoad links 16 year-and-model reports associated with NHTSA campaign 14V827000; the list reflects published source rows, not individual VIN coverage.