OFFICIAL CAMPAIGN FILE
NHTSA campaign 14V617000
NHTSA campaign 14V617000 covers 18 published year-and-model reports from 1 makes in this index and lists 286 potentially affected units campaign-wide. VIN eligibility must be checked separately.
Report received October 3, 2014 · Snapshot September 21, 2026
01 / DEFECT RECORD
What NHTSA campaign 14V617000 says
Defect summary
New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Consequence summary
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
02 / CORRECTIVE ACTION
Remedy for NHTSA campaign 14V617000
New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.
- Owner notification
- November 17, 2014
- Filing manufacturer
- New England Wheels
- Component groups
- EQUIPMENT ADAPTIVE/MOBILITY
03 / PUBLISHED VEHICLES