OFFICIAL CAMPAIGN FILE
NHTSA campaign 14V117000
NHTSA campaign 14V117000 covers 12 published year-and-model reports from 2 makes in this index and lists 303,013 potentially affected units campaign-wide. VIN eligibility must be checked separately.
Report received March 17, 2014 · Snapshot September 21, 2026
01 / DEFECT RECORD
What NHTSA campaign 14V117000 says
Defect summary
General Motors LLC (GM) is recalling certain model year 2009-2014 Chevrolet Express and GMC Savana vans manufactured January 27, 2009, through March 7, 2014 with a gross vehicle weight rating of 10,000 pounds and less and equipped with front passenger air bags. In the affected vehicles, during a frontal impact below the air bag deployment threshold, if an unbelted front passenger's head hits the instrument panel above where the passenger air bag is located, the panel may not sufficiently absorb the impact. As such, these vehicles fail to meet the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection in Interior Impact.".
Consequence summary
In the event of a crash below the air bag deployment threshold, an unbelted front passenger seat occupant has an increased risk of injury.
02 / CORRECTIVE ACTION
Remedy for NHTSA campaign 14V117000
GM will notify owners, and dealers will modify the passenger instrument panel free of charge. Notices to the owners of the heavy duty vans were mailed on April 28, 2014. The recall began on May 19, 2014. Chevrolet owners may call 1-800-630-2438. GMC owners may call 1-866-996-9463. GM's number for this recall is 14082.
- Owner notification
- May 19, 2014
- Filing manufacturer
- General Motors LLC
- Component groups
- AIR BAGS
03 / PUBLISHED VEHICLES