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RECALLROADTHE CAMPAIGN RECORD

OFFICIAL CAMPAIGN FILE

NHTSA campaign 12V297000

NHTSA campaign 12V297000 covers 16 published year-and-model reports from 1 makes in this index and lists 163 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received June 28, 2012 · Snapshot September 21, 2026

01 / DEFECT RECORD

What NHTSA campaign 12V297000 says

NHTSA campaign 12V297000 identifies STRUCTURE and states that In the event of an emergency, egress of the bus may be hindered possibly resulting in injury to the vehicle occupants.

Defect summary

Daimler trucks north america (dtna) is recalling certain model year 2010 through 2013 thomas built saf-t-liner ef, saf-t-liner hdx, saf-t-liner c2, and minotour non school buses manufactured from april 5, 2011, through april 23, 2012, equipped with specialty manufacturing inc. (smi) prolo roof hatches. increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening force of the prolo roof hatches that exceeds federal standard requirements. thus, these hatches fail to conform to the requirements of federal motor vehicle safety standard no. 217, "bus emergency exits and window retention and release.".

Consequence summary

In the event of an emergency, egress of the bus may be hindered possibly resulting in injury to the vehicle occupants.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 12V297000

For NHTSA campaign 12V297000, the filed corrective action says: Thomas built buses will notify owners. smi will provide service kits along with repair instructions to dealers and owners, free of charge. the safety recall began on august 22, 2012. owners may contact thomas built buses at 1-336-889-4871 or smi at 1-800-951-7867.

Thomas built buses will notify owners. smi will provide service kits along with repair instructions to dealers and owners, free of charge. the safety recall began on august 22, 2012. owners may contact thomas built buses at 1-336-889-4871 or smi at 1-800-951-7867.

Owner notification
August 22, 2012
Filing manufacturer
DAIMLER TRUCKS NORTH AMERICA
Component groups
STRUCTURE

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 12V297000

RecallRoad links 16 year-and-model reports associated with NHTSA campaign 12V297000; the list reflects published source rows, not individual VIN coverage.